Since 1976

(336)768-4400

Managed Services - Maintenance 

Simplify IT Maintenance with Key Services Managed Services

Key Services maintenance solutions provide a proactive approach to maintaining equipment. Our clients receive the highest level of technical support available, minimizing the number of field service calls and ultimately reducing costs. Key Services distribution solutions can simplify your business with a centralized inventory of IT and non-IT products, in a secure facility with dedicated storage, and serialized inventory and barcoding for error-free tracking.

OEM Third-Party Authorized Service Provider Warranty Support – Key Services is Authorized by several OEMs to repair product under warranty without voiding manufacturer warranty or warranty processing to/from OEM for clients.

Post Warranty Support - Key repairs a wide variety of OEM product outside of OEM warranty, extending the life of the products and savings clients considerably by avoidance of replacement fees.

Level 1-3 Hardware Repair – Key Services’ engineers and technicians are able to provide everything from Level 1 simple repairs and part replacement to Level 3 more complex circuit board repair and BGA work.

Field Service - With our nationwide network of qualified technicians, Key Services has the ability to dispatch a technician onsite for device installation. Once the installation is completed, the new device is tested to ensure it is operable. The damaged hardware is removed; it is returned to appropriate location as dictated by the service level agreement. 

Failsafe Logistics

  • 24/7 access to nearby FedEx Mid-Atlantic Air Hub and Super Hub ground sorting facility
  • UPS field stocking location
  • Secure and dedicated facilities for clients

It is just one more way Key Services unlocks simplicity for our clients.

Contact us for maintenance options

We can unlock simplicity for your business.

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Member WBCN ISO9001:2008 SWUC


Outstanding turnaround – Thanks for
the great support!

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