Businesses of all sizes rely on technology to operate effectively, but keeping up with changes in technology can be overwhelming when it isn’t the core function of the business. Thirty years ago, only large companies had fully staffed IT personnel and most other businesses followed a Break-Fix Support Model. When a break in technology occurred, a call was made to have the problem fixed. However, as the IT environment has become increasingly more complex and society’s reliance on technology has grown, today businesses of all sizes are turning to Managed Services as a cost-effective solution.
Managed Services began as a service to large Fortune 500 companies because the complexity of IT quickly outgrew the ability of the traditional onsite team and managed services provided an IT solution for this growing problem. The provider of managed services assumed the responsibility of 24/7 monitoring, managing, and troubleshooting of the IT systems within a business.
Managed Services has evolved tremendously over the last decade and solutions are available for an array of technology related business functions. Key Services provides managed services solutions to several specialty industries: convenience stores, retail, hospitality and travel, financial, industrial manufacturing, and warehousing and distribution.
Modern day Managed Services Providers offer customized solutions that combine a variety of services to fit the client’s unique business needs. Solutions include project management, where providers work closely with the project management team or as the project lead. Clients benefit from adding a high level of expertise to the project. Project teams use their expertise to coordinate service and support for high-volume projects and industry-specific equipment and software.
Scalable solutions also might include 24/7 support with a national service desk, maintenance with field service technicians and engineering support, distribution including inventory management and dedicated storage in a secure facility, hardware support from procurement to staging, installation, and systems deployment and product disposition, all led by qualified project management professionals.
Managed services provide many economical and operational benefits to businesses. Customized solutions enable businesses to address key business challenges in the most cost-effective, efficient way.
Managed Services Providers with ISO certification ensures high quality, rapid turnaround, and cost savings for clients.
- Provides a proactive response, 24x7 monitoring, and fixed subscription fees.
- High Level Depot Repair extends the life of products used and provides a greater return on the technology investment.
- Ensures technology is implemented on time and within budget.
- Eliminates interruptions to business operations and enables the client to focus on core strategic activities.
- Optimizes business resources which helps to extend the product life cycle and reduce unnecessary expenditures.
Keeping Up With Technology and Competition
Making a sound investment in technology is integral to a business’s unique value proposition and the overall customer experience. It’s imperative for businesses to stay on top of changes and keep operations running smoothly 24/7. Partnering with an industry expert managed services provider helps businesses get the most out of their existing technology investment, keep on top of emerging trends, and provides access to expertise when making current and future technology buying decisions.
For 40 years, Key Services has created a legacy of helping customers unlock simplicity. Our Managed Services provide the hardware, technology and support you need at a price you can afford. Contact us to learn more about our customized, scalable solutions.