Scalability-a company's capacity to maintain its performance when tested by expanding workloads-is a core competency for Key Services.
We have faced a number of common myths associated with scalability and small businesses and have proven that these do not always hold true. So, we developed these myths and facts to help you choose the right strategic business partner-regardless of size.
Myth #1: Small companies are "founder driven" instead of being "process driven".
Fact: Many small companies invest in analyzing and optimizing processes, allowing them to remain nimble and responsive even when workloads increase.
Tip: Look for small companies that have received certifications such as ISO 9001:2008 that demonstrate their commitment to a process driven approach and continual improvement.
Myth #2: Small companies do not have well established senior management teams to provide the company with strategic and financial direction.
Fact: Many small companies realize the importance of developing a strong senior management team: a CEO to oversee the company's vision, mission, and strategic partnerships; a COO or general manager to manage the company's daily operations; and a CFO or controller to track the company's financial performance.
Tip: Look for small businesses that already have a strong senior management team in place versus a small business where the founder still performs all these functions.
Myth #3: Small companies do not engage in strategic planning.
Fact: Many small companies are very strategic in their approach to business decision-making. Many have corporate goals and require company leaders to align all projects, expenditures, and decisions to those goals. Many also have scorecards that are used to measure the company's progress against those goals.
Tip: Look for companies that can clearly articulate their goals as well as what they do to measure progress toward those goals.
Contact us today to learn more about unlocking simplicity.