Since 1976

About Key Services

About Us

Since 1976, Key Services’ mission has been to unlock simplicity  for our clients. We are a technology company specializing in Hardware Solutions and Managed Services. We help our clients reduce IT costs by serving as a single vendor for every aspect of their IT environment. Our customizable suite of Managed Services covers IT hardware from procurement to deployment planning, configuration, installation, data center optimization, IT asset management, maintenance and repair, cloud computing, and end-of-life product disposition.

We also keep our clients up-to-date and running with our customized IT support solutions to address existing and future IT requirements. We can help staff and manage a 24/7 service desk for your customers. Our Remote Monitoring and Management solutions deliver a powerful monitoring platform that allows you to proactively monitor and manage your entire IT environment, including virtualized, cloud, Personal Area Network, and software-as-a-service (SaaS) resources.

We are an authorized service provider for a number of original equipment manufacturers like Dell, Lenovo, and Epson, providing warranty repairs, out-of-warranty repairs and maintenance contracts. Our team of engineers and technicians is an industry leader in Reverse Engineering and BGA rework. They specialize in extending the life cycle of hardware, including obsolete equipment, so you save on expensive replacement costs.

Key Services offers over 40 years of expertise providing cost-effective IT solutions today that can expand as your business needs change. Whether you are an OEM, corporation, or a third-party service provider, Key Services can provide the solutions you need to succeed.

The Keys To Simplicity.

  • ISO 9001:2008 certified... ensuring that our processes exceed the highest quality standards
  • State-of-the-art... providing expertise in reverse engineering and BGA rework capabilities to extend the life cycle of electronics
  • Process-driven... allowing us to create scalable solutions for our customers
  • Flexible... meeting changing needs of customers and new technologies
  • Customer-focused... creating customized solutions that include technical repair, service contracts, and supply chain management support with rapid turnaround times
  • Responsive... providing customized web portals for real time inventory tracking, data capture, and SQL reporting capabilities
  • Diverse... embracing skills, ideas, and perspectives from a diverse team to succeed together


Corporate Mission Statement:

Key Services is a dedicated team of individuals striving for an acceptable work and life balance. Each person brings value to the table making us who we are. Courage, energy and vision will allow us to challenge the limits and match our core strengths with opportunity.

Focusing on complete life cycle support and solutions for the data that brings value to business, we will promote meaningful work and full engagement in life as we pursue uncharted territories.

Corporate Vision Statement:

Our vision is to simplify the complexity of business with invaluable data solutions.

Together we will take this journey, inspiring a promise of shared growth within our communities. We will strive to provide a safe and secure future for all. We will do this guided by a strong personal belief of what is most important.

Corporate Sustainability Vision and Metrics

Key Services will strive to reduce the impact that our internal operations have on the environment through sustainable practices and source reduction initiatives. In addition, we will seek to provide our customers with solutions designed to help them extend product ‘end of life’ and inherently meet their commitment to sustainability.”  Click here to view our Metrics.

Corporate Quality Policy Statement:

Key Services is dedicated to customer satisfaction, continuous improvement and the delivery of value-added Managed Services including Distribution, Repair, Refurbishment, Maintenance, Advanced Exchange, Logistics Support, Consignment Program and Contract Manufacturing Services.  Click here to view our complete Quality Policy.

Key Memberships

Membership Logos Womens Foodservice Forum

We can unlock simplicity for your business.

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Member WBCN ISO9001:2008 SWUC

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I cannot say enough good things about Key Services and specifically our Triangle area representative. I have been able to solidify relationships with customers because of the caliber of products and services they offer. Their back of the house reporting features bring a wealth of value to restaurateurs.

Performance Foodservice
Triangle area, NC